You may return or exchange most new items within 30 days of delivery for a full credit to use in our Online Store on another item or size or as a Gift Certificate.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, wrong size, etc.)
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping by our Co-Creators/Partners:
All items purchased via our fellow artists will be shipped directly to your location by the vendor within 10 business days. We at IXSPIRITWEAR will check in to ensure delivery of items and also have a tracking number for all products shipped. These partners and yourself are 100% responsiblity for the interaction, we just serve as mid-level promoters.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We are offering FREE U.S. shipping on orders of $75. Our general U.S. shipping rate is $6 up to a $75 order.
Other Shipping Details: International Etc.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Picking Up Order in Miami:
Our In-House Boutique for FREE PICK UP of our IXSpiritWear T-Shirts (NO SHIPPING RATE) is located at 2355 Salzedo Street, Suite 203, Coral Gables, FL 33134. We will inform you when items are ready for pick up which will be within 7 days.
Any other QUESTIONS, pls contact us at InnovaXarts@gmail.com.